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Australia’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) rules are now in effect.

From 1 July 2026, new Australian laws require AVID, and other businesses across the property industry to complete customer verification checks under , Australia’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) rules.

If you are purchasing land, or a home through AVID, we may ask you to provide identification documents and other supporting information before we can proceed. We will let you know exactly what is required and guide you through the process.

Under these laws, regulated businesses are required to:

• verify customer identity
• understand the purpose of a transaction
• assess and record risks where required
• keep accurate records of checks and decisions

We are legally required to complete these checks before we can proceed with certain transactions.

1. Provide your details
   We will ask you for basic identity information and any relevant documents needed for your transaction.
2. Verify your information
   Your identity and ownership details are checked securely through approved systems.
3. Clarify anything missing
   If we need further information, we’ll let you know as soon as possible.
4. Complete the assessment
   We review the information provided and complete the required AML/CTF checks.
5. Begin working with you
   Once checks are complete, we can continue progressing your transaction. This process is mandatory under AML/CTF regulations and helps protect customers, businesses and communities from financial crime.

AML/CTF checks help protect customers, businesses and communities from financial crime.

• These laws are designed to make it harder for criminal networks to use legitimate transactions to move or hide illegal funds.

Strong AML controls help stop criminal networks from using professional services to move or hide illicit money.

Every identity check and risk assessment contributes to protecting our clients, our industry and our community.

The AML process

What to expect

Our process is designed to be clear, efficient and secure. Most clients complete it quickly once documents are provided.

We understand you are sharing sensitive personal information, and protecting your privacy is of the utmost importance to us. Any information you provide is handled in accordance with:

• Australian privacy laws
• our professional confidentiality obligations
• strict AML/CTF regulatory requirements

Your information is used only for identity verification, compliance checks and onboarding purposes.

We do not share information for marketing, and we do not sell or trade client data.

All documents and personal details are stored securely, accessed only by authorised staff, and protected through encrypted systems and controlled processes.

If you have any concerns or questions, please contact AVID Customer Service on customerservice@avid.com.au or by calling 1300 057 087.

Leading the overall strategic direction and operations of the AVID business, Cameron has more than 20 years’ experience in private sector and government.

His involvement across all property sectors includes joint venture projects and large-scale housing companies. He holds a Master of Commerce, Post Graduate Diploma of Land Economics, Bachelor of Town Planning and has Real Estate Agent licences in multiple jurisdictions.

Cameron also currently sits on the Property Council of Australia’s Residential Development Council and is a New South Wales Councillor at the Urban Development Institute of Australia.

Managing AVID’s greenfield developments in New South Wales and apartment developments across the country, Danny has more than 30 years’ experience in urban development working on all sides and stages of residential land and apartment projects.

He holds a Bachelor of Engineering (Civil) with Honours and has qualifications in project management and building and has also been a member of the Urban Taskforce and committee member of the Urban Development Institute of Australia.

Working across AVID’s New South Wales business, Nathan has more than 15 years’ experience in the property development industry. As Development Manager at Forest Reach, Nathan is responsible for the delivery of the community, from handover and planning through to construction and completion.

Nathan holds a Bachelor of Property Economics along with a Higher Education Certificate of Construction Management from the University of Technology Sydney. He is an Associate Member of the Australian Property Institute as a Certified Practicing Valuer and has been an active committee member at the Urban Development Institute of Australia for more than five years.

Nicholas has over 45 years’ experience in construction and estate management having worked in the UK where he held senior positions in central government and public & private property development. He joined the AVID Business in 2010 and has held several key roles in operational management including pre-construction and product delivery, management of the WH&S System, Quality, Contract Management and most recently he leads the Customer Team in delivering on AVID’s commitment to our AVIDConnect service platform.

Should you wish to discuss your individual circumstances, you may contact us via phone or email below.